Time For an IT Partner Who is Dedicated to Your SucceSs!

Ownership Mentality​

• Listen to understand the immediate and underlying needs​
• Responsible to complete projects in a timely manner​
• Thorough testing ​
• Detail oriented – notice and fix other issues
• Look for and solve the root cause​

Positive Interaction​

• Smile​
• Be clean, neat and polite​
• Never talk down to anyone or act superior​
• NEVER use tech speak​
• Be available and responsive

Touchback​

• Communicate the why 
• Ensure the client is satisfied with the results​
• Follow-up frequently​

Relationships​

• Share​ successes and take responsibility for mistakes
• Learn about the employees, what they do and their industry 
• We respect all people “everybody is a rocket scientist of something”​

Trust​

• Learn their company values​
• Be part of the team​
• Suggest proactive technology changes to be ready for growth​